The conditions of reservation and sale of the WEBSITE:: https://tramendu.com, of which he is an administrator, VERMUTS I PLATETS, SL, hereafter, TRAMENDU, with CIF: B-67389163, and address: RIERA DE TENA, 5, 5è LOCAL, CP: 08014, City: BARCELONA, Province of: BARCELONA, regulate the online reservations of our restaurant, which with the customer’s acceptance of these clauses accepts the booking conditions set out on this website.
Due to the content and purpose of the WEBSITE, people who want information must fill out the contact form, those who want to make a reservation must register in the form of USERS/CLIENTS, which is acquired by completing the RESERVATIONS form, your data will be incorporated for protection in an automated file in application of, RGPD-UE-2016/679, the LOPD-3/2018 Guarantee of Digital Rights, for electronic commerce the Directive, 2009/136/ EC, which modifies LSSI-CE-34/2002, Directive 2011/83/EU, on consumer rights and Law 3/2014, of March 27, which modifies the revised text of the General Law by to the Defense of Consumers and Users and other complementary laws, approved by RDL 1/2007, last modified on 03/11/2022.
Consent of the minor: According to article 6, section f, and article 8, section 1, of RGPD-UE-2016/679, and by LOPD-3/2018, of Guarantee of Digital Rights in article 84, (protection of minors in Internal), state that when the interested party is a minor under the age of 16, he will not be able to give his consent for an online store to collect his personal data, this treatment will only be considered lawful if the consent was given or authorized the holder or holders of parental authority or guardianship over the minor, and only to the extent that it was given or authorized in relation to the direct offer of information society services, unless the minor is at least 16 completed years that their consent will be lawful.
1. WEB CONTENT INFORMATION:
The WEBSITE: https://tramendu.com, of which is Administrator, TRAMENDU, is a gastronomic concept that has a restaurant, “Encenem els fogons” and a vermouth bar in the heart of the Sants district, (Barcelona), offering the best of both experiences, with plates to accompany a vermouth and a menu made of traditional dishes with a Tramendu touch.
From this website, you can purchase a gift card to offer to the important people in our lives so they can attend our restaurant “Tramendu encenem les fogons” and vermouth.
2. RESERVATIONS:
Reservations for the restaurant “Tramendu encenem els fogons” and vermouth, can be made by phone, by email or by registering on this website.
Reservations for groups of more than eight (8) diners must contact the telephone, 93 162 91 76, from which you will be informed of the conditions for the reservation.
3. MAKING RESERVATIONS:
Once the reservation has been formalized, that is, with the acceptance of the reservation conditions and conditions of web use and the confirmation of the registration process in the RESERVATIONS section, the administrator of the website, https://tramendu.com, will send a notice or email to the ‘USER/CLIENT, confirming the reservation details.
4. FORM OF PAYMENT.
The USER/CLIENT will pay in euro at the time of confirmation of the purchase or reservation.
The USER/CLIENT will use the payment system; DEBIT CARD, VISA, MASTERCARD and others.
The USER/CLIENT must notify the website administrator of any undue or fraudulent charge to the payment system used, by email, tramendurestaurant@gmail.com, or by phone, +34 93 730 75 64, in the shortest possible time so that the administrator can make the appropriate arrangements.
5. WEB SECURITY MEASURES:
This WEBSITE, https://tramendu.com, complies with the regulations, PCI-DSS (Payment Card Industry-Data Security Standard) mandatory compliance for all those websites that store, handle and process sensitive financial information such as bank card data .
This website, https://tramendu.com, has the maximum security measures commercially available in the sector. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit, 256-bit algorithms, which ensure that it is only intelligible and understandable by the USER’s device and that of the WEBSITE.
6. WITHDRAWAL OR CANCELLATION OF RESERVATIONS:
The content of these clauses act as proof of the reservation between the web administrator and the customer, in accordance with him. March article 71,104, 107, and 108, gift cards purchased or reservations made on this website can be returned and refunded, provided that the USER/CLIENT informs the administrator of their intention to return the reservation.
The reservation must be canceled with the web administrator, before the day of attendance at the “Tramendu encenem els fogons” and vermouth restaurant.
For the cancellation, they must inform as soon as possible by the same means that they make the reservation and identifying themselves. The information must be sent by email; tramendurestaurant@gmail.com, or on the phone: +34 93 730 75 64.
The website administrator accepts and treats withdrawals and cancellations under local laws and the EU Directive.
7. REFUNDS TO THE USER/CLIENT:
Only in the event that the service or products are defective or incorrect, the website administrator will reimburse the USER/CLIENT for the corresponding expenses in accordance with article 107 of Law 3/2014.
The website administrator will manage the refund order of the reservation amount under the same system that was used for payment. The application of the refund to the account or credit card of the USER/CLIENT will depend on the issuing bank.
8. APPLICABLE LAW AND ARBITRATION:
These terms and conditions of reservation and use are governed by the applicable Spanish legislation on the matter. To resolve any controversy or conflict arising from it, the parties submit to the jurisdiction of the courts of, BARCELONA, the city of origin of, TRAMENDU, owner of the WEBSITE, unless the law imposes another jurisdiction.
8.1. DISPUTE RESOLUTION:
By Law 7/2017, of November 2, in article 40.5, by which the Directive, 2013/11/UE, Regulation-EU-524/2013, of the European Parliament is incorporated into the Spanish legal system and of the Council, of 21 May, in article 5.1, relating to the alternative resolution of disputes in consumer matters: Online Dispute Resolution Platform: (click here).
9. PRIVACY POLICY
TRAMENDU, informs about the possibility of exercising the rights ofaccess, rectification, opposition, deletion, limitation, and portability, these rights may be exercised by any means that records the sending and receiving to the address of the administrator of this website at the Email: tramendurestaurant@gmail.com, providing a photocopy of the DNI or alternative documentation that proves their identity.
IMPLEMENTATION OF THE CLAUSES: 19/06/2023.